Personal Assistant (PA) and Executive Assistant (EA) Development

This course can be delivered exclusively for your organisation.
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We can tailor this programme to meet your objectives. Available online, at your offices or at a location that suits you.

Build Your Impact as a Trusted Executive Support Professional

Overview

The role of the Personal Assistant (PA) and Executive Assistant (EA) has become increasingly strategic. In government and public sector organisations, executive support professionals play a critical role in helping leaders manage priorities, coordinate stakeholders and deliver organisational objectives.

Supporting senior leaders requires strong organisational skills, professional judgement and the ability to communicate effectively with a wide range of colleagues and stakeholders. PAs and EAs are often required to balance competing demands, manage sensitive information and respond confidently in fast-paced environments.

This practical workshop focuses on the skills needed to succeed in a modern executive support role. It provides techniques for managing priorities, building productive working relationships and supporting leaders more effectively.

The session combines practical guidance, discussion and workplace-focused learning designed to help participants increase their confidence, effectiveness and professional impact.

Who is this seminar for?

This course is designed for professionals who provide administrative or executive support across government and public sector organisations.

What you will gain

This workshop will help you to:

  • Build stronger working relationships with senior leaders and stakeholders
  • Manage competing priorities with greater confidence
  • Improve communication and professional credibility
  • Develop a more proactive approach to executive support
  • Increase personal effectiveness and productivity
  • Strengthen organisational and time management skills
  • Improve your ability to influence and coordinate stakeholders
  • Create a practical plan for ongoing professional development

These skills support stronger working relationships, improved organisational effectiveness and greater professional confidence.

Course Timing

  Time Zone   Start Time   Finish Time
  Coordinated Universal Time (UTC)   12:00   16:30
  Eastern Time (ET)   08:00   12:30
  United Kingdom (UK)   13:00   17:30

Currency & Pricing

Course fees are automatically displayed in your local currency during registration.

  • Select your country in the registration form
  • The system detects your region
  • Prices are converted into your local currency automatically
  • Exchange rates are updated dynamically at checkout

Need to pay by invoice? Once you have entered your details, you can select Pay by Invoice from the payment options.

Agenda

Session 1: The Modern Executive Support Professional

  • The evolving role of PAs and EAs in the public sector
  • Moving from reactive support to proactive partnership
  • Understanding leadership priorities and organisational objectives
  • Break

Session 2: Building Relationships, Credibility and Influence

  • Developing trust with senior leaders
  • Managing stakeholder relationships effectively
  • Communicating with confidence and professionalism
  • Influencing without formal authority
  • Break

Session 3: Prioritisation, Organisation and Professional Effectiveness

  • Managing multiple priorities and competing demands
  • Improving organisation and time management
  • Handling pressure and changing priorities effectively
  • Developing a personal action plan for success
  • Final questions and discussion