Leading Change in the Public Sector

£320

Lead change with confidence, secure buy-in and deliver lasting outcomes


Overview

Change is constant across government and the wider public sector, from policy shifts and restructures to large-scale transformation programmes.

Delivering successful change requires more than plans and processes. It requires leaders who can engage people, build support and embed change in practice.

This course helps professionals develop the skills to lead change effectively, manage resistance, and ensure new ways of working are successfully adopted. It focuses on practical approaches to communication, stakeholder engagement and culture change — enabling you to move from strategy to real-world delivery.


Who is this course for?

This course is designed for government and wider public sector professionals involved in leading or delivering change.


What you will gain

By attending, you will learn how to:

  • Lead change with clarity, confidence and credibility
  • Understand why change programmes succeed or fail
  • Build buy-in and reduce resistance across teams and stakeholders
  • Communicate a clear and compelling case for change
  • Engage stakeholders and build support for change initiatives
  • Embed new behaviours and ways of working
  • Drive sustainable culture change
  • Apply practical change management models and approaches

Feedback from previous delegates

  • “Useful content and an opportunity to think and engage with other participants” – Financials Systems Manager, Registers of Scotland
  • “The course has been very informative and relatable. I have taken a lot away from today with many ideas for how I
    personally, and as an organisation, we should be better approaching change. With a lot of expected change in the near
    future, I look forward to implementing what I have learned.” – Finance Manager, Registers of Scotland
  • “Thought provoking afternoon. The use of breakout discussions was useful to engage with others and share experiences.
    Appreciated the regular comfort breaks!” – Senior Management Accountant, Registers of Scotland

Course Timing

  Time Zone   Start Time   Finish Time
  Coordinated Universal Time (UTC)   12:00   16:30
  Eastern Time (ET)   08:00   12:30
  United Kingdom (UK)   13:00   17:30

Currency & Pricing

Course fees are automatically displayed in your local currency during registration.

  • Select your country in the registration form
  • The system detects your region
  • Prices are converted into your local currency automatically
  • Exchange rates are updated dynamically at checkout

Need to pay by invoice? Once you have entered your details, you can select Pay by Invoice from the payment options.

£320

Course Agenda

Introduction: leading change in the public sector

  • Why change is challenging in complex organisations
  • The role of leadership in successful change
  • Linking strategy, delivery and change management

1. Foundations of change management

  • Why change programmes fail — and how to avoid it
  • Key change management models and approaches
  • Supporting individuals and teams through change
  • Understanding the human side of change

2. Building support and communicating change

  • Developing a compelling case for change
  • Creating urgency and motivation
  • Engaging stakeholders and building coalitions
  • Communicating vision clearly and consistently
  • Overcoming resistance and attachment to the status quo

3. Leading and embedding change

  • What culture change means in practice
  • Leading by example and setting expectations
  • Embedding new behaviours and ways of working
  • Creating short-term wins to sustain momentum
  • Using feedback, evaluation and continuous improvement

4. Sustaining change and delivering outcomes

  • Ensuring change is adopted and maintained
  • Aligning teams to new objectives and priorities
  • Measuring success and benefits realisation
  • Strengthening long-term impact

Discussion and close

  • Key takeaways
  • Applying learning in your organisation

£320

About Your Trainer: Tony Cash

Expert training in policy making, strategy and better regulation for government Tony Cash is a public sector training specialist in policy development, strategy and regulatory best practice. He is a former UK civil servant with senior experience in government policy, strategy and internal capability development. He works with government organisations in the UK and internationally…

Find out more about Tony Cash