This practical course is designed to help you understand how digital services are delivered and managed in government and public‑sector organisations.

Digital delivery and product management are increasingly central to how public services are designed, built and improved. They focus on meeting user needs, delivering value and improving services over time.

This course introduces the key principles and practices that underpin effective digital delivery. You will explore how products are managed throughout their lifecycle, how teams work together, and how to deliver services that are user‑focused, efficient and effective.

Who should attend?

This course is ideal for policy professionals, project and programme managers, service managers, and anyone in the public sector involved in digital delivery or working alongside digital teams.

It is particularly relevant for those supporting transformation, service improvement or digital projects.

What You’ll Gain:

By attending this course, you will develop a practical understanding of digital delivery and product management in government. You will learn to:

• Understand the role of product management in digital services
• Deliver services based on user needs and priorities
• Work effectively with digital, data and technology teams
• Manage digital products across their lifecycle
• Improve services through iteration and ongoing delivery
• Apply practical approaches to real public‑sector contexts

Course Timing

Currency & Pricing

Course fees are automatically displayed in your local currency during registration.

• Select your country in the registration form
• The system detects your region
• Prices are converted into your local currency automatically
• Exchange rates are updated dynamically at checkout

Need to pay by invoice? Once you have entered your details, you can select Pay by Invoice from the payment options.