Mastering AI Prompts
£320
How to Use AI Prompts to Improve Productivity and Decision-Making
Overview
Unlock the full potential of generative AI in your day-to-day work. This half-day, hands-on programme is designed to help public sector professionals write more effective prompts, improve AI outputs and apply generative AI tools with confidence, clarity, and control.
Built for government, agencies and public organisations worldwide, this session focuses on practical skills you can apply immediately to improve productivity, decision-making and service delivery.
Who should attend?
- Public sector professionals using or exploring generative AI tools
- Policy, operational, and service delivery teams looking to improve productivity
- Managers and leaders seeking practical, low-barrier AI applications
- Organisations beginning or expanding their use of AI in the workplace
What You Will Gain?
By the end of this programme, you will be able to:
- Write clear, effective prompts that produce better AI outputs
- Improve and refine responses for policy, communications and operational tasks
- Apply proven prompt frameworks for more consistent results
- Use AI to support faster analysis, drafting and decision-making
- Identify practical use cases for AI in your role
- Apply AI safely and responsibly in a public sector context
Course Timing
| Time Zone | Start Time | Finish Time |
|---|---|---|
| Coordinated Universal Time (UTC) | 13:00 | 15:30 |
| Eastern Time (ET) | 09:00 | 11:30 |
| United Kingdom (UK) | 14:00 | 16:30 |
Testimonials
“This training helped remove some of the fear of AI and allowed me to see you don’t need to be a genius to see how it can be better-used” – Government of Barbados
£320
AI and Prompt Engineering Training Agenda
13:00 Welcome and Session Overview
Introduction and objectives for the session
1. The State of AI Today
- Where we are now: mainstream adoption, breakthroughs and current limitations
- Key trends shaping AI in work and creativity
- Risks and responsibilities to be aware of when using AI
2. Generative AI: The Engine Behind Modern Prompts
- What generative AI is
- Common tools and everyday use cases
- Strengths, limitations and ethical considerations
3. What is Prompt Engineering?
- Simple definition and why it matters
- Examples of effective vs ineffective prompting in practice
4. A Prompt Framework for Better Results
- Overview of practical prompt frameworks
- How to apply frameworks in different scenarios
5. Using AI to Supercharge Prompts
- Practical techniques for improving prompt quality
- Turning weak prompts into strong, effective instructions
- Prompt layering and iterative refinement
6. AI Tools in Focus: Beyond ChatGPT
- Overview of other large language models
- Comparison of different AI tools
- Strengths, weaknesses and best use cases
7. Platform Comparison Session
- Live comparison using the same prompt across different AI tools
- What the differences reveal
- How to choose the right tool for the task
8. Refinement Techniques for Better Outputs
- Improving prompts through language, context and clarity
- Prompt cheat sheets and libraries
- Advanced techniques including multi-turn prompting and structured reasoning approaches
9. Getting More from AI: Using Multiple Assistants
- How to coordinate multiple AI tools for a single goal
- Examples including research, writing and editing workflows
10. What’s Next in Prompt Engineering
- Emerging developments to watch
- Practical tips for staying ahead in a fast-moving space
15:30 Close
£320
About Your Trainer: Sonny (Sanjesh) Sharma
Expert training in digital skills education and technology adoption for government and organisations Sonny Sharma is the founder of New Ways to Learn, a training organisation delivering digital and educational programmes across the public and private sectors. He specialises in digital transformation, education technology and building digital capability in organisations. He works extensively with schools,…