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Strategic Policy Officer, Department for Business and Trade (UK)

By Lillie Fulton | April 20, 2026

I thoroughly enjoyed the Implementing Strategy course. One of the best training courses I’ve been to

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All our Learning and Training services are included in the framework. Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.

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“The right tone – and good balance between information we’re being given and trailing things out in breakouts”

Head of Risk and Assurance, Government Property Agency, United Kingdom

“The Scenario Planning and Horizon Scanning course brought a helpful combination of exercises, presented material and utilizing tools in relation to the topic”

Department of Court Services, Government of Bermuda

“I would like to express my appreciation to Tony who delivered an excellent Dynamic Regulation training session! The content was presented clearly, everyone engaged well, and the breakout sessions encouraged participation and meaningful discussion. The session was informative and interesting. It was great to meet people from a different work environment who bought rich ideas and material for discussion”

Department of Health in Bermuda, Coordinator for Reproductive Health

“The Women into Leadership trainer, Meena, was very welcoming and encouraging. The whole group remained very engaged over the two days”

UK Civil Service, Executive Officer

“The Women into Leadership training was overall really good, and the trainer was amazing, so open and warm, very knowledgeable”

Royal Canadian Mounted Police, Strategic Advisor

“I found the Speaking with Confidence course extremely useful. Presenter was very knowledgeable. I found the content to be relevant & compelling”

Assistant to the Cabinet Secretary, Cayman Islands Government

“I am very pleased with the Speaking with Confidence training I received! The course was highly engaging, practical, and provided valuable techniques for improving presentation skills. I would strongly recommend this course to anyone who is
struggling with presentations or looking to become a more confident and effective speaker.

I particularly appreciated the small group setting, as it allowed Anne to provide personalized, one-on-one feedback tailored to each participant’s needs. The individual guidance was extremely helpful, and I look forward to applying the
feedback and techniques I learned in my future presentations.”

Manager of Political Financing, Elections New Brunswick, Canada

I really enjoyed and benefitted from the breakout rooms. I will use the information and knowledge I gained. Overall, it was a great course.

Department of Libraries and Archives, Government of Bermuda

The focus of the course is mainly on government policies for their constituents. Many of the same concepts apply to my role. The trainer was good. Good perspectives from other attendees.

Department of National Defence, Canada

One thing that is still on my mind today is the Disney Strategy. That discussion tied in the need, and ways, to stop the group, think and encourage discussions which would aid in preventing, limiting unintended consequences.

Court Services, Government of Bermuda

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