Using AI Effectively & Responsibly in the Public Sector
£320
Use AI with confidence while managing risk, improving services and maintaining public trust
Overview
Artificial intelligence is rapidly changing how public services are designed, delivered and improved. From drafting documents and analysing information to supporting decision-making and improving customer services, AI is becoming part of everyday work across government.
But using AI effectively isn’t just about understanding the technology. Public sector organisations also need to ensure AI is used safely, ethically and in ways that protect privacy, maintain accountability and build public trust.
Whether you’re exploring AI for the first time, leading digital change, managing projects or helping shape organisational strategy, understanding how to adopt AI responsibly is becoming an essential professional skill.
This practical, interactive course will help you understand where AI can add value, recognise its limitations, assess risks and apply practical governance principles that enable your organisation to use AI with confidence.
Through real public-sector examples, group discussion and practical exercises, you’ll explore how organisations are successfully introducing AI while balancing innovation with responsible governance.
Who is the course designed for?
This course is designed for anyone involved in improving services, leading change or supporting decision-making across the public sector.
No technical or coding knowledge is required.
Why this course?
AI is becoming part of everyday work across the public sector, but using it effectively requires more than knowing how the technology works.
Through practical exercises, real public-sector examples and interactive discussion, you’ll learn how to identify opportunities for AI, manage risk and support responsible adoption in your organisation.
You’ll leave with practical knowledge and approaches you can put into practice straight away.
Previous Feedback
“This course was an excellent introduction to the concepts of the ethical and efficiency side of AI within the Public Sector.
It definitely caused some stimulating conversations.” – Senior Land Surveyor, The Government of Bermuda“This has helped me think of how best to approach using AI within my job setting.” – Senior Estates Surveyor, The Government of Bermuda
“It provided a good overview of the risks associated with rolling out AI without putting proper guard rails in place. It also showed the human implications of implementing the AI programmes without due consideration of the people receiving the services and their vulnerability. Speed is not always best” – Head of Audit, Department of Justice (Ireland)
“I have not really used AI and needed to be more informed about it. This course has opened my eyes. At first, it is a lot to process as I’m not familiar with AI. However, now I have a better understanding as to how I can utilize it professionally and personally.” – Administration, The Government of Bermuda
“Our Department recently gave employees access to AI for work purposes and this course was beneficial to understand
the use of AI and the risks associated with it.” – Audit Manager, Department of Justice Home Affairs and Migration“The course is enlightening, different and view AI usage from another angle when compared to other courses of similar
nature that I attended in the past.” – Building Surveyor, Ministry of Public Works
Course Timing
| Time Zone | Start Time | Finish Time |
|---|---|---|
| Coordinated Universal Time (UTC) | 12:00 | 16:30 |
| Eastern Time (ET) | 08:00 | 12:30 |
| United Kingdom (UK) | 13:00 | 17:30 |
Currency & Pricing
Course fees are automatically displayed in your local currency during registration.
- Select your country in the registration form
- The system detects your region
- Prices are converted into your local currency automatically
- Exchange rates are updated dynamically at checkout
Need to pay by invoice? Once you have entered your details, you can select Pay by Invoice from the payment options.
£320
Course Agenda
Welcome and introductions
Session One: Getting the Most from AI in Public Services
- How AI is transforming government
- Practical public-sector use cases
- Understanding the capabilities and limitations of AI
- Where AI creates value—and where caution is needed
Session Two: Using AI Safely and Responsibly
- Understanding AI risks
- Bias, fairness and transparency
- Privacy, security and legal considerations
- Human oversight and responsible decision-making
Session Three: Putting AI into Practice
- AI governance made practical
- Policies, accountability and organisational responsibilities
- Assessing AI initiatives
- Building an action plan for your organisation
- Questions and discussion
Feedback and Final Remarks
- Key takeaways and action planning
- Questions and discussion
- Course feedback (please follow the link provided)
- Final remarks and close
£320
About Your Trainer: Alan Rutter
Expert training in data visualisation, data storytelling and artificial intelligence for the public sector Alan Rutter is a data visualisation and artificial intelligence specialist who delivers training for public sector organisations through Global Government Training. He helps government teams turn complex data into clear insight that supports better decisions, stronger communication and more effective public…